Privacy Policy
Last updated: August 23, 2026
This Privacy Policy explains how Restore Santa Barbara ("we," "us," or "our") collects, uses, and protects information when you visit restoresantabarbara.com or contact us for water damage restoration services. By using our website or submitting a request, you agree to this policy.
Information we collect
We collect information you provide directly, such as when you fill out our estimate form or call us:
- Your name, phone number, and email address
- The service you're interested in and details about your property or situation
- Any other information you choose to include in a message
We may also collect limited technical information automatically, such as your device type, browser, and general usage, to keep the site working and improve it.
How we use your information
- To respond to your request, provide estimates, and perform services
- To contact you about your inquiry by phone, text, or email
- To document work and coordinate with your insurance provider, with your consent
- To improve our website and services
How we share information
We do not sell your personal information. We may share it with service providers who help us operate (for example, scheduling or communication tools), and with your insurance company when you ask us to assist with a claim. We may disclose information if required by law.
Communications consent
When you submit our form or call us, you consent to be contacted about your request, including by phone, text message, and email. Message and data rates may apply. You can opt out of non-emergency communications at any time by telling us.
Cookies & third-party services
Our site may use cookies or similar technologies for basic functionality and analytics. We embed a Google Maps frame on some pages; your use of that map is subject to Google's privacy policy. You can control cookies through your browser settings.
Your choices & rights
Depending on where you live, you may have rights to access, correct, or delete your personal information. California residents have specific rights under the CCPA/CPRA, including the right to know what we collect and to request deletion. To exercise any right, contact us using the details below.
Data security & retention
We take reasonable measures to protect your information, though no method of transmission is perfectly secure. We keep information only as long as needed to provide services, meet legal obligations, and resolve disputes.
Children's privacy
Our services are directed to adults. We do not knowingly collect information from children under 13.
Changes to this policy
We may update this policy from time to time. The "last updated" date above reflects the latest version.
Contact us
Restore Santa Barbara
434 State St, Santa Barbara, CA 93101
Phone: (201) 277-9344
Email: info@restoresantabarbara.com